Bara Scientific
Co., Ltd. [ Customer Support Center
]
2. Technical Service
Center
Recognizing the value of After Sale Service to enable customers
to effectively use of our products, we are pleased to provide customers
with the following services by Experienced Engineers duly trained
from the Manufacturer's Factory.
Installation
To provide customers with services for Installation and checking
on functional efficiency of instruments pursuant to standards
of the manufacturer's factory. Installation qualification shall
be prepared for customers for use in preparation of supporting
documents for certification with standards such as GLP/GMP and
ISO.
Preventive Maintenance
We are pleased to provide scheduled periodical checks on instrument
function efficiency within the warranty period free of charge
to ensure customers' optimal use of such instruments in their
fullest capacities.
Service Contract
After the warranty period, we are pleased to offer customers with
optional services of scheduled periodical checks on instrument
function efficiency with reports on such performance. Customers
may select one of the services at their own choice.
Repairing
We have the service for checking and repairing of damaged instruments
at customer's reasonable cost. A wide variety of spare parts and
consumable parts of such instruments are available for services.
On-Line Service We have an On-Line Service for diagnosis of customers'
instrument conditions by linking through the Company's computer
network system for convenience and expeditiousness in problem
analysis and effective problem solutions.
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